In Magento if you want to access the store’s phone number you use the following code:

<?php echo Mage::getStoreConfig('general/store_information/phone'); ?>

So, if your new to Magento (like me) you might think (like I did) to retrieve the store’s email address you’d replace ‘phone’ with ’email’… Wrong! You need:

<?php echo Mage::getStoreConfig('trans_email/ident_general/email'); ?>

I am not familiar with Magento yet, but I am sure there must be a logical reason for these inconstancies. Anyway hope this helps someone else.